Overview
Catalyst Marketing Lab LLC ("we", "us", "our"), an Arizona limited liability company, operates this website and provides digital marketing services to businesses in the United States. This policy explains what personal information we collect, how we use it, and your choices. By using this website or engaging our services, you acknowledge this policy.
Contact for privacy questions
For any questions, requests or concerns about how your personal information is handled, contact us at support@catalystmarketinglab.com.
Information we collect
We collect personal information you provide directly — such as your name, company name, email address, phone number and any details in a message — when you submit a contact form, request a quote, or otherwise correspond with us. Where you engage us for services, we may also collect billing details and information needed to deliver the project (for example, website login credentials you choose to share, or content for your site). We also collect limited technical data automatically through this website (such as browser type, pages visited and general location) via analytics tools.
How we use information
- To respond to inquiries and prepare quotes
- To perform and manage services you've engaged us for, including billing and account administration
- To improve this website and our services based on aggregated, non-identifying usage patterns
- To send service-related updates and, only with your consent, marketing communications consistent with the CAN-SPAM Act
- To comply with our legal and regulatory obligations
Email communications
Marketing emails are sent only with your consent and include a working unsubscribe link, consistent with the federal CAN-SPAM Act. You can opt out of marketing communications at any time without affecting service-related messages tied to an active project.
Sharing of information
We do not sell personal information. We may share personal information with service providers who process it on our behalf (such as hosting providers, email platforms and analytics tools), bound by confidentiality obligations, or where disclosure is required by law or a competent authority.
Children's privacy
This website and our services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children under 13, consistent with the Children's Online Privacy Protection Act (COPPA). If you believe a child has provided us with personal information, please contact us so we can remove it.
Retention and security
We retain personal information only for as long as reasonably necessary to fulfill the purposes it was collected for, or as required by law (for example, tax and business records requirements). We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration or loss.
Your choices and rights
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at support@catalystmarketinglab.com. Depending on your state of residence, you may have additional rights under applicable state privacy law; we will honor verified requests consistent with those laws where they apply to us.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or in applicable law. The "last updated" date above reflects the most recent revision.
Contact
Questions about this policy can be sent to support@catalystmarketinglab.com, or by post to 2048 E Millbrae Ln, Gilbert, AZ 85234, USA.